Legal
Cookie Policy
The cookies and similar browser storage this website uses. We don't use advertising cookies or cross-site tracking.
Effective 28 October 2026 · Version 2026-10-28
1. What cookies are
Cookies are small files a website stores in your browser. Websites can also keep information in your browser's storage. This policy covers both.
2. Strictly necessary
These are needed for the website, sign-in and payments to work securely, so they can't be switched off in our site.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| __cf_bm | Cloudflare | Tells real visitors apart from malicious bots, to protect the website. | 30 minutes |
| __dpl | Lovable (our hosting platform) | Makes sure you're served one consistent version of the website. | 1 day |
| Sign-in session (browser storage) | GuestsGuide | Keeps hosts signed in to their dashboard. Only set when you sign in. | Until you sign out |
| Sign-in return page (browser storage) | GuestsGuide | Remembers which page to return you to after signing in. | Until the tab is closed |
| __stripe_mid, __stripe_sid, m | Stripe | Fraud prevention and security for payments. Only set when a payment form is opened. | __stripe_sid 30 minutes; __stripe_mid and m 1–2 years |
3. Remembering your choices on this device
These only store information in your own browser to make features you use work. They aren't shared with anyone.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| Setup progress (browser storage) | GuestsGuide | Remembers which onboarding steps you've completed for each property, on this device only. | Until you clear your browser data |
| Checkout checklist ticks (browser storage) | GuestsGuide | Remembers the items a guest has ticked on a guide's checkout checklist. Never sent to us or the host. | Until the tab is closed |
| Scroll position (browser storage) | GuestsGuide | Returns you to the same place on a page when you go back. | Until the tab is closed |
4. Visitor statistics
Our hosting platform counts visits to the website. This isn't used for advertising, isn't linked to your account and doesn't follow you to other websites.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| session-id | Lovable (our hosting platform) | Counts visits and page views so we can see overall traffic. It's a random identifier that isn't linked to your account. | 30 minutes |
5. Other services
Our fonts are loaded from Google Fonts, so Google receives your IP address when a page loads; it doesn't set cookies for this. If you choose Google sign-in, Google's own cookies apply on Google's pages.
6. Your choices
You can block or delete cookies and site data in your browser settings at any time. Blocking strictly necessary cookies may stop sign-in or payments from working. Blocking the visitor statistics cookie won't affect how the site works for you.
If we ever add optional cookies, such as analytics or marketing cookies, we'll ask for your consent first and give you a way to change your choice at any time. For more about how we use personal information, see our Privacy Policy.